You are probably not a Baby Boomer or a GenX. You were probably born after 1980. Your generation is know as the Millennials...
"They've been overparented, overindulged and overprotected," she says. "They haven't experienced that much failure, frustration, pain. We were so obsessed with protecting and promoting their self-esteem that they crumble like cookies when they discover the world doesn't revolve around them. They get into the real world and they're shocked.
"You have to be very careful in how you talk to them because they take everything as criticism."
I know how Mr. Hannay feels.